1. Agreement to Terms

Welcome to SLN Tiles Showroom. By accessing and using our website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers who access or use our tiles and fittings e-commerce platform.

2. Product Information

2.1 Product Descriptions

We strive to provide accurate descriptions, specifications, and images of our tiles and fittings. However:

• Colors may vary slightly due to screen settings and lighting conditions
• Tile patterns and textures may have natural variations
• Dimensions are approximate and may vary within industry standards
• Product images are for illustrative purposes only

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and offer alternatives or a full refund.

3. Pricing and Payment

3.1 Pricing

• All prices are listed in Indian Rupees (₹) unless otherwise stated
• Prices are subject to change without notice
• The price charged will be the price displayed at the time of order placement
• Bulk discounts may be available for large orders

3.2 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, RuPay)
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Cash on Delivery (for eligible orders)

3.3 Payment Security

All payments are processed through secure, encrypted payment gateways. We do not store your complete credit card information on our servers.

4. Orders and Confirmation

• Order confirmation will be sent to your registered email address
• We reserve the right to refuse or cancel any order for any reason
• Orders may be cancelled if payment is not received or verified
• Minimum order quantities may apply for certain products
• Custom orders and special requests are subject to approval

5. Delivery and Installation

5.1 Delivery

• Delivery times are estimates and not guaranteed
• Delivery charges vary based on location and order value
• Customer must be present to receive and inspect the delivery
• Unloading assistance may be required for heavy tile orders

5.2 Installation

We recommend professional installation for all tile products. Installation services may be available separately. We are not responsible for installation errors by third-party contractors.

6. Quality and Inspection

Customers must inspect products upon delivery:

• Check for visible damage, defects, or incorrect items
• Report any issues immediately to the delivery personnel
• Note discrepancies on the delivery receipt
• Claims for damaged or defective products must be made within 48 hours of delivery
• Products installed or used cannot be returned for quality issues

7. Warranty

Our tiles come with a manufacturer's warranty covering manufacturing defects:

• Warranty period varies by product (typically 5-10 years)
• Warranty covers manufacturing defects only
• Does not cover damage from improper installation, use, or maintenance
• Does not cover natural wear and tear or color fading
• Warranty claims require proof of purchase

8. User Accounts

When you create an account with us:

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must not share your account credentials
• You are responsible for all activities under your account
• We reserve the right to suspend or terminate accounts for violations

9. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of SLN Tiles Showroom or our suppliers and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any content without our written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the purchase price of the product
• We are not responsible for delays caused by circumstances beyond our control
• We are not liable for installation errors or improper use of products

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms and Conditions, please contact us: